Premium Support
We provide premium support to help customers to solve problems in an interactive, more effective manner.Support is delivered through phone calls and remote desktop. There are two options of premium support. You can opt for a support agreement subscription or pay on a per incident basis.

Annual Premium Support Agreement
:

- Delivered through phone calls and remote desktop.
- Includes 5 technical support incidents and valid in a 12-month period.

TurboFTP Premium Support

Annual Premium Support Agreement $300
Premium Support Per Incident $150


TurboFTP Server Premium Support

Annual Premium Support Agreement $300
Premium Support Per Incident $150


TurboFTP SDK Premium Support

Annual Premium Support Agreement $300
Premium Support Per Incident $150
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