FAQ - General Function

Q) Can I set up to have the file transfer take place automatically and unattended?
A) Yes. TurboFTP is fully automated. You can use the Scheduler(Session|Scheduled transfer).
Fill the transfer queue with the files you want to send or download, then set the scheduler to when you want to start the transfer. TurboFTP will then handle the rest for you. If there is any interruption or stall during the transfer, it will auto-reconnect and resume the transfer with the best effort (yes, unattended) until finish.

Q) I want to transfer all files of a certain extension as ASCII or Binary. TurboFTP doesn't automatically transfer files in the format I want. Is it possible to change these settings?
A) You can add new types to [Options|Text file mask] so that TurboFTP treats them as ASCII files. You can also force ASCII or binary type for all transfers by using the menu [Command|Transfer Type].

Q) How come I cannot use CHMOD?
A) The CHMOD capability depends on two conditions. Firstly, the server you are connected to must support this command. Secondly, you must have access rights to change the attribute of that remote file or directory. Make sure whether these two conditions are fulfilled.

Q) How do I quickly return to the Main View Screen? I now have a two-window view (Log Window and Queue Window).
A) You can double click in the Queue Window to return to normal layout, or in the Log Window if you see only the Log Window.

Q) How can I set my default local directory?
A) Right-click in the Local Browser Pane and select "Set Default Directory" to set the current local directory as default.

Q) How can I transfer files from one directory to another at a remote FTP site?
A) You can move files by right-clicking on them and selecting "move to". You can select more than one file/folder to move. You can't copy between directories though, since no standard FTP command supports this.

Q) After I have downloaded a Word document, I double-click it, and the Windows Word should be launched, but it goes to the bottom window. Why?
A) You have set the double-click action of Local Browser Pane to Upload. Go to Options|Advanced|Double Click Action, and set the Local drop-down box to View.

Q) What is a session file? What is the purpose of saving and loading a session file?
A) A queue/session file is used to hold a group of files to transfer and the source and destination. You save the queue to a queue file (.tbx file) using menu [Session | Save queue]. After that, you can load the queue file at any time to restore the content in the transfer queue and transfer those files again. You can load a queue file using the menu command or by simple drag and drop , or by feeding it at the command line (see help document section 'Other information|Command line options' on how to use the command line options). The queue is useful when you need to transfer (download or upload) a certain group of files regularly (see our topic Scheduled File Transfer with TurboFTP).

The queue file (.tbx file) is in human-readable text format, and you can create and modify it manually with a text editor. It can, of course, be generated programmatically (due the its easy-to-understand format) and, combined with the command line options of TurboFTP, can be used for dynamically changing transfer needs. The tbx format is documented in Help|Other information|Session(tbx) file format.

Q) I have a scheduled upload running minimized. The status balloon pops up after every transfer. Please tell me there is a way to shut it off.
A) Uncheck [Options | Display | System tray tip on transfer complete].

Q) The LIST command often times out when I browse some FTP servers, why?
A) Swap [Options|Firewall|Use PASV mode] and try again.

Q) How can I do a silent install of TurboFTP?
A) Runs the installer with /S on the command line.