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FAQ - Synchronization

Q) The files I have just uploaded are still considered older than the copies on my local directory by Folder Synchronizer. Why?
A) Check whether local and remote file time are in the same time zone. If not, go to [Advanced Site Settings | Files | Server Time Offset] and enter a proper value. Suppose you see a newly uploaded file in the Remote Browser Pane has a timestamp of 13:30, while the time of your system clock is 21:30, then you should enter a server time offset value of 8 (hours).

Q) I force the uploaded file name case to be uppercase, then how can I make the directory comparison not case sensitive?
A) Enable [Advanced Site Settings | Synchronization | Ignore file name case].

Q) I am pulling binary files from the remote server, and I want to only download new files or files that have different sizes, and I don't care about the file time. How can I do this?
A) Enable [Advanced Site Settings | Synchronization | Compare file size rather than file time].

Q) I am using the task scheduler to transfer files to multiple FTP sites; once it connects to the first site, the software doesn't automatically disconnect from the site and continues to the next site!
A) Although it doesn't automatically disconnect, the next sync task will still be launched timely, and the ftp site in the next sync task will then be connected. To force disconnecting from a site after a scheduled transfer is finished, use [Options | Events | On transfer complete | Disconnect from site].